Privacy Policy

Last Updated: July 20, 2026

This Privacy Policy explains how MQADSUPPORT LLC, operating the website adsupportagency.com and providing services under the brand Google Ads Support Agency by Mary / GADS Agency by Mary (“we,” “us,” or “our”), collects, uses, stores, and protects personal information when you visit our website or use our services.

We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Data Controller

The data controller responsible for processing your personal data is:

Company: MQADSUPPORT LLC

Registry Code: 17545235

Registered Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115, Estonia

Email: easy@adsupportagency.com

Website: adsupportagency.com

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us using the details above.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information:

• Full name;
• Email address;
• Phone number;
• Company or business name;
• Information submitted through contact forms;
• Information you provide when requesting a consultation or service;
• Information related to your advertising accounts or campaigns when necessary to provide our services;
• Communication history with our support team;
• Technical information, such as IP address, browser type, device information, operating system, and website usage data;
• Cookie and analytics information, where applicable.

We only request information that is reasonably necessary to provide our services or respond to your inquiries.

3. How We Use Your Information

We may process your personal information for the following purposes:

• To respond to inquiries and service requests;
• To provide consultations and customer support;
• To deliver Google Ads management, PPC management, account recovery, suspension appeal assistance, Merchant Center support, verification assistance, and related digital advertising services;
• To communicate with you regarding your orders, requests, projects, or services;
• To prepare proposals, invoices, and other business documentation;
• To improve our website, services, and customer experience;
• To maintain the security and proper functioning of our website;
• To prevent fraud, abuse, and unauthorized activity;
• To comply with applicable legal, accounting, tax, and regulatory obligations;
• To send marketing communications where you have provided consent or where otherwise permitted by applicable law.

4. Legal Basis for Processing

Under the GDPR, we process personal data based on one or more of the following legal grounds:

Performance of a contract: When processing is necessary to provide services you have requested or to take steps before entering into a contract.

Legitimate interests: When processing is necessary for our legitimate business interests, such as operating and improving our services, responding to business inquiries, maintaining security, and preventing fraud, provided that your rights and interests do not override those interests.

Consent: Where you have given us explicit consent, including for certain marketing activities or non-essential cookies.

Legal obligation: When we are required to process or retain information to comply with applicable laws, tax requirements, accounting obligations, or requests from competent authorities.

You may withdraw your consent at any time where processing is based on consent.

5. Google Ads and Third-Party Platforms

As part of our services, we may assist clients with Google Ads, Google Merchant Center, and other advertising or digital marketing platforms.

When providing these services, clients may grant us access to advertising accounts or provide information necessary to perform the requested services.

We process such information only to the extent necessary to provide the agreed services.

Our agency is an independent service provider and is not Google LLC or an official representative of Google unless explicitly stated otherwise.

Google and other third-party platforms have their own privacy policies and terms of service. We encourage users to review the privacy policies of any third-party services they use.

6. Sharing of Personal Information

We do not sell or rent your personal information.

We may share personal information with trusted third-party service providers where necessary for our business operations, including:

• Website hosting providers;
• Cloud storage and IT service providers;
• Analytics providers;
• Customer relationship management (CRM) systems;
• Email and communication service providers;
• Payment processors;
• Accounting and legal service providers;
• Advertising and marketing platforms where necessary to provide requested services.

These third parties may process personal data only as necessary to provide their services and in accordance with applicable data protection requirements.

We may also disclose information when required by law, regulation, court order, or a lawful request from a competent authority.

7. International Data Transfers

Some of our service providers may process personal information outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we take appropriate measures to ensure that such transfers comply with applicable data protection laws. This may include relying on adequacy decisions issued by the European Commission or using approved Standard Contractual Clauses and other appropriate safeguards.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected.

The retention period may depend on:

• The duration of our business relationship;
• The type of services provided;
• Legal and regulatory requirements;
• Accounting and tax obligations;
• The need to resolve disputes or establish, exercise, or defend legal claims.

When personal information is no longer required, we will securely delete or anonymize it, subject to applicable legal obligations.

9. Cookies and Analytics

Our website may use cookies and similar technologies to ensure proper website functionality, analyze website traffic, improve user experience, and support marketing activities.

Some cookies are necessary for the website to function properly. Other cookies, including analytics or advertising cookies, may require your consent where required by applicable law.

You can manage your cookie preferences through the cookie consent tool available on our website, where applicable, or through your browser settings.

Please note that disabling certain cookies may affect the functionality of the website.

10. Your Rights Under the GDPR

If the GDPR applies to the processing of your personal data, you may have the right to:

• Request access to your personal data;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal data (“right to be forgotten”);
• Request restriction of processing;
• Object to certain types of processing;
• Withdraw your consent at any time where processing is based on consent;
• Request data portability where applicable;
• Lodge a complaint with a competent data protection supervisory authority.

To exercise any of these rights, please contact us at easy@adsupportagency.com.

We may need to verify your identity before processing certain requests.

11. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage system can guarantee absolute security.

12. Children’s Privacy

Our services are intended for businesses and adults and are not directed at children.

We do not knowingly collect personal information from children without an appropriate legal basis or, where required, parental or guardian consent.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

14. Marketing Communications

Where permitted by applicable law, we may use your contact information to send you information about our services.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Unsubscribing from marketing communications will not affect essential communications related to services you have purchased or requested.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy, how we process your personal information, or if you wish to exercise your data protection rights, please contact us:

Company: MQADSUPPORT LLC

Registry Code: 17545235

Registered Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115, Estonia

Email: easy@adsupportagency.com

Website: adsupportagency.com